In conclusion, the awareness training session on responsible gambling allowed employees to increase their knowledge about gambling and improve their attitudes regarding gamblers. Facebook LinkedIn Twitter Email if! Article Purchase 24 hours access for USD
Two thousand four hundred and thirty-two 2, employees of the three responsibel in the province of Quebec, Canada were enrolled in these training sessions. The employees completed a self-administered questionnaire at the beginning and at the end of the session, and were also invited to participate in a 6-month follow-up. One-thousand six-hundred fifteen 1, employees of the three casinos agreed to be contacted by phone for the follow-up. What are the signs of addiction to gambling results showed that participants demonstrated a better understanding of the notions of chance foxwoods casino buses randomness, and of problem gambling.
They were more convinced of their role in identifying gamblers in crisis and displayed a greater knowledge of the procedure that has been implemented to help gamblers. At the follow-up, results indicated that staff training maintained a good trainijg of the notion of randomness and remained convinced about the importance of receiving information about available help and resources.
However, some notions about problem gambling and the procedure implemented to help gamblers in crisis were not well maintained. In conclusion, the awareness training session on responsible gambling allowed employees to increase their knowledge about gambling and improve their attitudes regarding gamblers. Since some important components that were taught—such as the established procedure to help gamblers—were not well assimilated, awareness training program planners in casinos need to schedule for additional information to be made available refresher courses, posters, brochures, videos to keep employees well informed.
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